PrePaid Advantage Program

The PrePaid Advantage program is a pay-as-you-go plan that allows you to pay for your electric service as you go, in amounts and at times that work best for you. Instead of receiving a traditional paper bill that is generated once each month, your electric use is calculated daily. Prepay members never pay a late charge, and avoid paying large deposits.

Download the PrePaid Advantage Agreement En Espanol

Would it be easier for you to make weekly or biweekly payments rather than one larger payment each month? If so, PrePaid Advantage may be for you. Also, statistics indicate that prepay electricity programs help lower electric consumption due to member awareness of usage patterns. So, any member interested in monitoring his or her electric use could benefit from the PrePaid Advantage program.

Your current deposit will first cover your new $25 PrePaid Advantage deposit. Your remaining deposit will then be used to cover your existing electric account balance.

If your current balance due exceeds your original deposit amount, you can still switch to the PrePaid Advantage program. We will use your entire deposit balance to pay down your bill, and then work out a payment plan for the remainder.

Rest assured, our member care representatives will work with you to provide a smooth transition to the PrePaid Advantage program.

No. You will have the same reliable electric service you have always had. Since you will receive low balance and pending disconnect notifications prior to disconnect, you will know if you are experiencing a power outage or have just run out of money on your PrePaid Advantage account. And, if you have a power outage, our crews will still be on standby, ready to assist you. To report power outages, call us at 800-824-5102.

PrePaid Advantage works best for people who want to take control of their electric account and energy use. By monitoring your consumption on a regular basis, you will begin to notice patterns in your day-to-day use. Any variation from this pattern, such as a house guest, or a vacation, will become evident as you monitor your account. Monitoring and controlling daily use can help keep your power costs down.

Call us at 800-824-5102 or visit the EI Help Desk to request more information or to see if you are eligible for the PrePaid Advantage program!

What is the PrePaid Advantage electric rate?

Is PrePaid Advantage the correct payment option for me?

What if I have already paid a deposit….can I get it back immediately?

How do I make payments?

How much money should I keep in my PrePaid Advantage account?

Will my electric service be different if I utilize PrePaid Advantage?

What if my PrePaid Advantage account balance runs low?

How do I make PrePaid Advantage work for me?