The best way to contact us if you are experiencing a power outage is to utilize our SmartHub account portal or call us at 800-824-5102.
To get a specific, non-outage question answered, please visit our EI HELP DESK.
Eastern Illini Electric Cooperative
330 W. Ottawa
Paxton, IL 60957
Office hours are 7 a.m. to 4 p.m., Monday through Friday, excluding holidays.
Toll free: 800-824-5102 (after 4 p.m. during the week and during weekends, our phones are monitored by our answering service)