Skip to main content
 

Toll Free: 800-824-5102

Home
Menu
  • My Account
    • Account Information
      • Start/Stop Electric Service
      • SmartHub Account Portal
      • Capital Credits
      • Contact Us
      • 2024 Rate Restructuring
    • Billing Information
      • Payment Options
      • Rates & Regulations
      • Demand Information
      • Understanding your Bill
      • PrePaid Advantage Program
      • Bill Payment Assistance
    • Outage Information
      • Outage Information
      • Outage Map
      • Right-of-Way Procedures
  • My Cooperative
    • News and Events
      • News
      • Publications
      • Annual Meeting
      • Annual Reports
      • Co-ops Vote
    • About EIEC
      • About Us
      • Board of Directors
      • Employees
      • Service Territory
      • Employment
    • Co-op Information
      • What Makes Co-ops Different?
      • Power Supply
      • Governance
      • Touchstone Energy
  • My Community
    • Community Involvement
      • Co-op Connections
      • Request a Speaker
      • Sharing Success Program
      • Grassroots Advocacy
    • Educational Programs
      • Empowering Education Grant Program
      • Youth to Washington Program
      • School Presentations
      • IEC Scholarship Program
  • Energy Solutions
    • Save Money
      • Energy Efficiency
      • Together We Save
      • Geothermal & Air-Source Heat Pumps
      • Insulation
      • Request an Energy Evaluation
    • Energy Programs
      • Heat Pump Rebate Program
      • Business Development
      • Standby Generators
      • Electric Vehicles
    • Renewable Energy
      • General Information
      • Net Metering
      • Net Billing
      • Qualifying Facilities
      • Bright Options Solar
  • Safety
    • Call Before You Dig
    • Safety Tips
    • Storm Safety
    • Safety Quiz
    • Outdoor Lighting

Nondiscrimination Statement

EIEC is an equal opportunity provider and employer. The person responsible for coordinating EIEC’s nondiscrimination compliance efforts is the President/CEO.

USDA Full Statement of Nondiscrimination

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.

Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at How to File a Program Discrimination Complaint and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by: (1) mail: U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410; (2) fax: (202) 690-7442; or (3) email: program.intake@usda.gov.

 USDA is an equal opportunity provider, employer, and lender.

Back to Top

Contact us

EI Help Desk

Email

Our Location

330 W. Ottawa
PO Box 96
Paxton, IL 60957

Toll-free: (800) 824-5102

Fax: (217) 379-2936

Map & Directions

Weather

Local Weather

Follow us

Eastern Illini Electric Cooperative is an equal opportunity employer and provider.

©2025 Eastern Illini Electric Cooperative. All Rights Reserved.

  • My Account
    • Account Information
      • Start/Stop Electric Service
      • SmartHub Account Portal
      • Capital Credits
      • Contact Us
      • 2024 Rate Restructuring
    • Billing Information
      • Payment Options
      • Rates & Regulations
      • Demand Information
      • Understanding your Bill
      • PrePaid Advantage Program
      • Bill Payment Assistance
    • Outage Information
      • Outage Information
      • Outage Map
      • Right-of-Way Procedures
  • My Cooperative
    • News and Events
      • News
      • Publications
      • Annual Meeting
      • Annual Reports
      • Co-ops Vote
    • About EIEC
      • About Us
      • Board of Directors
      • Employees
      • Service Territory
      • Employment
    • Co-op Information
      • What Makes Co-ops Different?
      • Power Supply
      • Governance
      • Touchstone Energy
  • My Community
    • Community Involvement
      • Co-op Connections
      • Request a Speaker
      • Sharing Success Program
      • Grassroots Advocacy
    • Educational Programs
      • Empowering Education Grant Program
      • Youth to Washington Program
      • School Presentations
      • IEC Scholarship Program
  • Energy Solutions
    • Save Money
      • Energy Efficiency
      • Together We Save
      • Geothermal & Air-Source Heat Pumps
      • Insulation
      • Request an Energy Evaluation
    • Energy Programs
      • Heat Pump Rebate Program
      • Business Development
      • Standby Generators
      • Electric Vehicles
    • Renewable Energy
      • General Information
      • Net Metering
      • Net Billing
      • Qualifying Facilities
      • Bright Options Solar
  • Safety
    • Call Before You Dig
    • Safety Tips
    • Storm Safety
    • Safety Quiz
    • Outdoor Lighting