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Payment Options

We are pleased to offer you several payment options.

SmartHub

View, manage, and pay your bill either online or with your smartphone.

Visit SmartHub

iOS
Android

Pay Now

A quick and simple way to pay your bill without having to log-in. All you need is your account number and a payment method.

Pay Now

Automatic Payment Plan

Pay your bill with your credit/debit card or checking account each month, automatically. Simply download this form, fill it out, and mail it to us to begin the program.

PrePaid Advantage Program

The PrePaid Advantage program allows you to pay for your electric service as you go, in amounts and at times that work best for you.

Budget Billing

Our budget billing program lets you manage your electric bill by paying the same amount each month. This is a great way to avoid the seasonal fluctuations in your bill. 

Mail

Mail a check or money order, along with your bill stub (address information below).

Phone

We accept MasterCard, Visa, American Express, and Discover payments by simply calling 800-824-5102.

Vanilla Direct

Pay using cash at any participating retailer. Some major ones include Dollar General, CVS, and Walgreens.

Office

Of course you can always visit our office to pay via cash, check, credit/debit card, or money order. Our office hours are M-F, 7 a.m. to 4 p.m.

If you have trouble paying your electric bill, you may be eligible to receive bill payment assistance. Visit our Energy Assistance page for more information.

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Contact us

EI Help Desk

Email

Our Location

330 W. Ottawa
PO Box 96
Paxton, IL 60957

Toll-free: (800) 824-5102

Fax: (217) 379-2936

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Eastern Illini Electric Cooperative is an equal opportunity employer and provider.

©2025 Eastern Illini Electric Cooperative. All Rights Reserved.

  • My Account
    • Account Information
      • Start/Stop Electric Service
      • SmartHub Account Portal
      • Capital Credits
      • Contact Us
      • 2024 Rate Restructuring
    • Billing Information
      • Payment Options
      • Rates & Regulations
      • Demand Information
      • Understanding your Bill
      • PrePaid Advantage Program
      • Bill Payment Assistance
    • Outage Information
      • Outage Information
      • Outage Map
      • Right-of-Way Procedures
  • My Cooperative
    • News and Events
      • News
      • Publications
      • Annual Meeting
      • Annual Reports
      • Co-ops Vote
    • About EIEC
      • About Us
      • Board of Directors
      • Employees
      • Service Territory
      • Employment
    • Co-op Information
      • What Makes Co-ops Different?
      • Power Supply
      • Governance
      • Touchstone Energy
  • My Community
    • Community Involvement
      • Co-op Connections
      • Request a Speaker
      • Sharing Success Program
      • Grassroots Advocacy
    • Educational Programs
      • Empowering Education Grant Program
      • Youth to Washington Program
      • School Presentations
      • IEC Scholarship Program
  • Energy Solutions
    • Save Money
      • Energy Efficiency
      • Together We Save
      • Geothermal & Air-Source Heat Pumps
      • Insulation
      • Request an Energy Evaluation
    • Energy Programs
      • Heat Pump Rebate Program
      • Business Development
      • Standby Generators
      • Electric Vehicles
    • Renewable Energy
      • General Information
      • Net Metering
      • Net Billing
      • Qualifying Facilities
      • Bright Options Solar
  • Safety
    • Call Before You Dig
    • Safety Tips
    • Storm Safety
    • Safety Quiz
    • Outdoor Lighting